The only action I’m getting from AllState is the “middle finger”.
After all the “Don’t Worry – we are here for you!” I got from the AllState Customer Service Rep last night, when I went to Enterprise this morning to rent the car, it was Suddenly “we do not accept liabililty” and there was no coverage.
Ok, I can understand not covering any expenses until an investigation is completed – I Don’t have a problem with that. But WHY all the “we are here for you”, “we will cover this” from last night? The AllState Rep was the one who told me that my vehicle was not driveable with the mirror being damaged and that I should rent a vehicle and told me that AllState would pay for it! Heck, I didn’t think of it til she insisted!!
Such comments IMPLY action that AllState is not willing to follow through on.
I wasn’t able to rent a vehicle to get to the hospital before the Infusion Center closed at noon… hope to be able to do so on Monday.
I’m Thinking that the Rep needs a bit of training on company policy…
Just Saying…
Tags: accident, AllState, rude people
Sorry to hear you’ve had such a stressful couple of weeks! That stinks! Insurance companies are a nightmare to work with! My sister-in-law calls All State, All Snakes after the accident that left her without parents, sent her to the hospital, and the person that cause the accident was intoxicated….they gave her the run around on top of dealing with being seriously injured and grieving!
I hope that you do get some help from them. If not I’m available to play taxi driver if you need it!